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e-connect customer portal

Platform for your injection molding production - powered by ENGEL

The e-connect customer portal is the main access to the world of digital injection molding. The online platform is being expanded to a complete digital ecosystem for injection molders. It includes solutions across the entire lifecycle of your equipment - from design and sampling to production, maintenance & service.

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e-connect special offer
e-connect advanced at the price of e-connect basic
  • Buy the e-connect basic package and use the functions of e-connect advanced free of charge until the beginning of 2024

  • Support and consulting during the test period

  • Test without any risk or obligation

  • License ends automatically after the trial period

Request a quote now!

How do you access the e-connect portal?
  • Do you already have an e-connect portal account or would you like to sign up?

  • You don't have an ENGEL machine, but you would still like to benefit from the functionalities?

The enhanced e-connect portal will be available soon. You have the following options for getting started:

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For registered customers

Log in to the e-connect portal with your existing access data. The functionalities are constantly being further developed.

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For non-registered customers

You don't want to miss the release of new e-connect features? Register now for the e-connect portal.

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For interested parties without ENGEL machines

Would you like to take advantage of the e-connect portal - even if you don’t have ENGEL machines? Sign up for our newsletter. We will inform you as soon as registration is possible.

Your advantages with our online customer portal
Overview of all production cells – no matter what brand

The e-connect customer portal is always up to date and supports you in using the full potential of ENGEL injection molding solutions. The complete production cell is accessible: You can network your machine, temperature control units, automation and much more in the digital ecosystem. Third-party machines can also be connected to use the e-connect features. You get a live view of your production at the push of a button and can manage all your machines.

Clear dashboards to measure production targets

Networking your machines, systems, and operations opens up new ways to manage production. You can measure your production goals via configurable online dashboards. Keep an eye on operating times, downtimes, causes of failure, cycle times or production progress. These factors are critical to your Overall Equipment Efficiency (OEE).

Based on ENGEL knowledge

The shortage of skilled workers is a major challenge nowadays. That’s why it is important to use the available expertise within the company. The e-connect portal is based on ENGEL injection molding knowledge built up over years and assists you in finding solutions. The e-connect portal creates analyses and makes suggestions based on your process parameters to identify production or component issues more quickly.

Many features to work efficiently

You have the possibility to control production sites, the number of machines, users and access rights according to individual requirements. No local hardware is required. Your data is stored centrally with the highest security standards and is accessible from anywhere at any time. Relevant information that affects your process and product quality can be accessed easily, quickly and anytime on the platform. In the e-connect customer portal, each user can work efficiently.

What does the e-connect portal offer?

Get to know the advanced functionalities of the e-connect portal.

Service center

You can easily keep track of orders and service tickets, and communicate directly with the ENGEL team in the customer portal. Machine documentation is online 24/7. Spare parts for machines and robots can be conveniently ordered in the e-connect portal thanks to the optical spare part identification (part finder). The parts are identified using image and text recognition through a search algorithm.

Production monitoring

With the shopfloor monitoring solution, you have an overview of your entire machinery. In addition, production data is analyzed retrospectively, and optimization potential is identified at the push of a button. The configuration effort is minimal, and the monitoring of all machines runs independently of the manufacturer.

Process data analysis

Gain full visibility into the entire process of the injection molding cell: With the process insights functionalities, you can make informed decisions during sampling, start-up or root cause analysis. Enhance quality and efficiency in reject analyses, while uncovering long-term effects through simple batch comparisons.

Service center

You can easily keep track of orders and service tickets, and communicate directly with the ENGEL team in the customer portal. Machine documentation is online 24/7. Spare parts for machines and robots can be conveniently ordered in the e-connect portal thanks to the optical spare part identification (part finder). The parts are identified using image and text recognition through a search algorithm.

Production monitoring

With the shopfloor monitoring solution, you have an overview of your entire machinery. In addition, production data is analyzed retrospectively, and optimization potential is identified at the push of a button. The configuration effort is minimal, and the monitoring of all machines runs independently of the manufacturer.

Process data analysis

Gain full visibility into the entire process of the injection molding cell: With the process insights functionalities, you can make informed decisions during sampling, start-up or root cause analysis. Enhance quality and efficiency in reject analyses, while uncovering long-term effects through simple batch comparisons.

e-connect portal service packages

Based on your requirements, we offer different packages.

Are you a maintenance professional looking to proactively avoid downtime and easily order spare parts? Or are you a process technician dealing with manual settings of the production cell? Do you want to learn tips and tricks for process optimization?

Choose the package that best fits your needs.

Functions e-connect lite (free of charge) e-connect basic e-connect advanced
Service center Production monitoring Process data analysis
Optical spare part identification (part finder) x x x
Spare parts order x x x
Service request management x x x
Service tickets x x x
Machine documentation x x x
Production monitoring x x
Standstill monitoring x x
Shift monitoring x x
Root cause analysis x
Stability testing for processes x
Definition of tolerance limits x

Add-ons

Add individual digital products to the portal to make use of the full production potential.

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Data Transfer between Simulation Software and Injection Molding Machine

sim link
The bidirectional data interface sim link enables data exchange between the simulation software and the injection molding machine.

Learn more

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Monitor process parameters

iQ process observer
Hundreds of process parameters in the injection molding process are continuously monitored and optimized.

Learn more

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Remote Maintenance Tool

e-connect.24
With the intelligent remote maintenance tool e-connect.24 you get qualified assistance 24/7. The guaranteed response time is 2 hours.

Learn more

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Condition Monitoring

e-connect.monitor
Digital condition monitoring of key components of your injection molding machine during production. This allows you to predict the remaining service life of the monitored parts in your machines.

Learn more

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Enhanced data analysis

data analytics
Our cloud-based portal offers enhanced analysis tools for comprehensive process data. Compare parameter behaviors, generate detailed datasets, and visualize interactions.

What Else you Might be Interested In

Markus Lettau

Molding Industry Business Advisor

+1 (717) 767 2016

Write us

The ENGEL team is happy to support you with extensive knowledge in the field of injection molding.

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