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Your advantages with our online customer portal

Central overview in real time

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Machine status, key metrics, and maintenance tasks - clearly organized and always available. This allows you to detect changes early and keep all critical information in view at all times.

Reduce downtime

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Digital service processes help you identify spare parts faster, detect issues early, and document service cases systematically - enabling targeted maintenance and shorter downtimes.

Stable processes

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AI-powered tools automatically detect deviations and provide clear recommendations for action. This not only supports better decision-making but also improves production quality.

Easy start to digitalization

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The intuitive user interface ensures fast and effortless onboarding. Simple integration into existing systems and low licensing costs make digitalization especially efficient and accessible - a well-designed complete solution from a single source.

Features in the e-connect portal

Whether it’s production monitoring, process data analysis, or service overviews - the ENGEL e-connect customer portal brings together all key functions for digital production in one place.

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Production always in view

Keep an eye on your entire production - regardless of manufacturer, across multiple locations, and in real time. With shopfloor monitoring you gain full transparency into your machines and can identify optimization potential at a glance.

Your advantages:

  • Real-time overview of all machine statuses

  • Efficient planning across locations

  • Sustainable increase in productivity and transparency

Picture shows process data analysis in the ENGEL customer portal

Analyze and optimize processes

The AI-supported iQ process observer automatically analyzes hundreds of process parameters. The system detects deviations at an early stage and provides specific recommendations for quick, data-driven measures.

Your advantages:

  • Early detection of process deviations through AI

  • Time savings thanks to automated data processing

  • Traceability of process data across the entire production chain

With process insights, you gain access to structured process data over extended time periods. This allows you to compare production batches, track typical process trends, and visualize developments with full transparency.

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Simplify maintenance – avoid downtime

Looking for a spare part? With the part finder, you can find the right component in just a few steps. Using image and text recognition, along with direct access to the machine-specific parts list, components can be identified quickly. Requesting a quote takes just one click.

The service center gives you a centralized overview of all service tickets and inquiries, allowing you to efficiently track service activities.

All relevant information about your machines is available in the machine park - from technical data and maintenance history to manuals and documented service cases. This helps you minimize downtime and increase equipment availability.

Service packages in the e-connect portal

Add-ons in the e-connect portal

Add individual digital products in the e-connect portal, regardless of the selected service packages. Unlock the full potential of your production.

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AI-powered process optimization

iQ process observer

The intelligent assistant monitors hundreds of process parameters throughout the entire injection molding process. It gives clear recommendations for action and provides early warnings in case of changes.

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24/7 emergency support through remote service

e-connect.24

With the intelligent remote maintenance tool e-connect.24 you get qualified assistance 24/7. The guaranteed response time is 2 hours.

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Optimized tool development for a faster production start

sim link

The bidirectional data interface sim link enables data exchange between the simulation software and the injection molding machine.

The world of e-connect: one platform, many possibilities

  • Increased transparency in production

    ... with shopfloor monitor. Keep track of your machinery. Identify optimization potential with little effort and increased efficiency.

  • Digital transformation at Nürnberg Gummi

    Discover in the video how the implementation of ENGEL shopfloor monitoring at Nürnberg Gummi has revolutionized efficiency and quality in the production of baby products.

  • Support in process optimization in response to skilled labor shortages

    Thanks to comprehensive data analysis by iQ process observer, even less experienced machine operators benefit from automated recommendations for process optimization.

  • More production efficiency

    ... thanks to process insights. Gain valuable insights of your production. Optimize quality, productivity, and efficiency for sustainable success.

  • Spare part identification made easy

    ... thanks to part finder. Identify spare parts easily using image and text recognition. Integrated in the e-connect customer portal, you can order parts with just one click.

What our customers say

Picture shows Maintenance Technician at Greiner Packaging

Thanks to part finder, I need 50% less time for spare part identification, allowing me to focus on more important tasks. No more tedious catalog searches. A photo or inputting relevant information is enough - the intelligent algorithm takes care of the rest.

Thomas Walter, Maintenance Technician at Greiner Packaging
Picture shows Managing Director at SolidPlast

After implementing shopfloor monitor, our daily 15-minute meetings have become an important routine. We use shopfloor monitor to address issues from the previous day.

Dariusz Barton, Managing Director at SolidPlast
Picture shows Process Technician at Schöfer

I no longer have to rely solely on my intuition to determine which process parameters need to be adjusted to avoid producing rejects. This saves me time when troubleshooting. Depending on the cycle time, this could free up to 30 minutes for me to use for other tasks.

Niclas Lugmayr, Process Technician at Schöfer
Picture shows Toolmaker at Intercable

It is crucial to bring production specialists together with simulation engineers. Each iteration costs time and money. By using sim link, the number of iterations has been reduced, improving the quality of the simulation.

Gianluca Cappella, Toolmaker at Intercable

Get started with e-connect now

Register or log in to the customer portal today

What Else you Might be Interested In

Markus Lettau

Sales

+1 (717) 767 2016

Write us

The ENGEL team is happy to support you with extensive knowledge in the field of injection molding.
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