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e-connect customer portal

Platform for your injection molding production - powered by ENGEL

The e-connect customer portal is the main access to the world of digital injection molding. The online platform is being expanded to a complete digital ecosystem for injection molders. It includes solutions across the entire lifecycle of your equipment - from design and sampling to production, maintenance & service.

Picture shows Fakuma special offer for e-connect portal from ENGEL
e-connect special offer
e-connect advanced at the price of e-connect basic
  • Buy the e-connect basic package and use the functions of e-connect advanced free of charge until the beginning of 2024

  • Support and consulting during the test period

  • Test without any risk or obligation

  • License ends automatically after the trial period

Request a quote now!

Your advantages with our online customer portal
Overview of all production cells – no matter what brand
Image shows the status of the machines in production

The e-connect customer portal is always up to date and supports you in using the full potential of ENGEL injection molding solutions. The entire production cell is displayed. Third-party machines can also be connected to use the e-connect features. You get a live view of your production at the push of a button and can manage all your machines.

Clear dashboards to measure production targets
Image shows overview of overall equipment effectiveness per machine in the e-connect customer portal

Networking your machines, systems, and operations opens up new ways to manage production. You can measure your production goals via configurable online dashboards. Keep an eye on operating times, downtimes, causes of failure, cycle times or production progress. These factors are critical to your Overall Equipment Efficiency (OEE).

Based on ENGEL knowledge
Picture shows insight of process parameter analysis in ENGEL's e-connect portal

The shortage of skilled workers is a major challenge nowadays. That’s why it is important to use the available expertise within the company. The e-connect portal is based on ENGEL injection molding knowledge built up over years and assists you in finding solutions. The e-connect portal creates analyses and makes suggestions based on your process parameters to identify production or component issues more quickly.

Many features to work efficiently
Picture shows user management in the ENGEL customer portal

You have the possibility to control production sites, the number of machines, users and access rights according to individual requirements. No local hardware is required. Your data is stored centrally with the highest security standards and is accessible from anywhere at any time. Relevant information that affects your process and product quality can be accessed easily, quickly and anytime on the platform. In the e-connect customer portal, each user can work efficiently.

Accelerated digital service processes
Picture shows order for identification of spare parts

Experience optimized service support with the e-connect portal: It enables efficient management of service requests and tickets. With just a few clicks, you can access comprehensive system documentation. Thanks to our visual spare parts identification part finder, spare parts can be ordered easily via the portal. No more tedious processes in the future! It is a new maintenance era - conveniently and digitally accessible through our e-connect portal!

Data-based decisions with advanced process data analysis
Picture shows process data analysis in ENGEL's e-connect portal

Our extended process data analysis in the e-connect portal provides detailed insights into parameter profiles. As a result, you can react faster and more specifically. Our analysis function allows comparisons between batches and helps to identify production deviations. Optimize your production with advanced analysis functions and remain competitive in a constantly changing industry.

What our customers say
Picture shows Maintenance Technician at Greiner Packaging

Thanks to part finder, I need 50% less time for spare part identification, allowing me to focus on more important tasks. No more tedious catalog searches. A photo or inputting relevant information is enough - the intelligent algorithm takes care of the rest.

Thomas Walter, Maintenance Technician at Greiner Packaging
Picture shows Managing Director at SolidPlast

After implementing shopfloor monitor, our daily 15-minute meetings have become an important routine. We use shopfloor monitor to address issues from the previous day.

Dariusz Barton, Managing Director at SolidPlast
Picture shows Process Technician at Schöfer

I no longer have to rely solely on my intuition to determine which process parameters need to be adjusted to avoid producing rejects. This saves me time when troubleshooting. Depending on the cycle time, this could free up to 30 minutes for me to use for other tasks.

Niclas Lugmayr, Process Technician at Schöfer
Picture shows Toolmaker at Intercable

It is crucial to bring production specialists together with simulation engineers. Each iteration costs time and money. By using sim link, the number of iterations has been reduced, improving the quality of the simulation.

Gianluca Cappella, Toolmaker at Intercable
How do you access the e-connect portal?
  • Do you already have an e-connect portal account or would you like to sign up?

  • You don't have an ENGEL machine, but you would still like to benefit from the functionalities?

The enhanced e-connect portal will be available soon. You have the following options for getting started:

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For registered customers

Log in to the e-connect portal with your existing access data. The functionalities are constantly being further developed.

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For non-registered customers

You don't want to miss the release of new e-connect features? Register now for the e-connect portal.

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For interested parties without ENGEL machines

Would you like to take advantage of the e-connect portal - even if you don’t have ENGEL machines? Sign up for our newsletter. We will inform you as soon as registration is possible.

What does the e-connect portal offer?

Get to know the functionalities of the e-connect portal.

Maintenance and service
e-connect lite package

You can easily keep track of orders and service tickets, and communicate directly with the ENGEL team in the customer portal. Machine documentation is online 24/7. Spare parts for machines and robots can be ordered easily via the e-connect portal thanks to the visual spare parts identification (part finder). The parts are identified using image and text recognition through a search algorithm.

Production support
e-connect basic package

With the shopfloor monitoring solution, you have an overview of your entire machinery. In addition, production data is analyzed retrospectively, and optimization potential is identified at the push of a button. The configuration effort is minimal, and the monitoring of all machines runs independently of the manufacturer.

Extended process support
e-connect advanced package

Gain full visibility into the entire process of the injection molding cell: With the process insights functionalities, you can make informed decisions during sampling, start-up or root cause analysis. Enhance quality and efficiency in reject analyses, while uncovering long-term effects through simple batch comparisons.

Advanced functions

You can additionally add individual digital products to the portal as needed to fully maximize the production potential.

Maintenance and service
e-connect lite package

You can easily keep track of orders and service tickets, and communicate directly with the ENGEL team in the customer portal. Machine documentation is online 24/7. Spare parts for machines and robots can be ordered easily via the e-connect portal thanks to the visual spare parts identification (part finder). The parts are identified using image and text recognition through a search algorithm.

Production support
e-connect basic package

With the shopfloor monitoring solution, you have an overview of your entire machinery. In addition, production data is analyzed retrospectively, and optimization potential is identified at the push of a button. The configuration effort is minimal, and the monitoring of all machines runs independently of the manufacturer.

Extended process support
e-connect advanced package

Gain full visibility into the entire process of the injection molding cell: With the process insights functionalities, you can make informed decisions during sampling, start-up or root cause analysis. Enhance quality and efficiency in reject analyses, while uncovering long-term effects through simple batch comparisons.

Advanced functions

You can additionally add individual digital products to the portal as needed to fully maximize the production potential.

  • Spare part identification made easy

    ... thanks to part finder. Identify spare parts easily using image and text recognition. Integrated in the e-connect customer portal, you can order parts with just one click.

  • Increased transparency in production

    ... with shopfloor monitor. Keep track of your machinery. Identify optimization potential with little effort and increased efficiency.

  • More production efficiency

    ... thanks to process insights. Gain valuable insights of your production. Optimize quality, productivity, and efficiency for sustainable success.

e-connect portal service packages

Based on your requirements, we offer different packages.

Are you a maintenance professional looking to proactively avoid downtime and easily order spare parts? Or are you a process technician dealing with manual settings of the production cell? Do you want to learn tips and tricks for process optimization?

Choose the package that best fits your needs.

Functions e-connect lite (free of charge) e-connect basic (subject to charge) e-connect advanced (subject to charge)
Maintenance and service Production support Extended process support
Optical spare part identification & ordering x x x
Service request management x x x
Service tickets x x x
Machine documentation x x x
Production monitor x x
Standstill input x x
Shift report x x
Comparison between production orders x
Data comparison of orders/batches x
Process visualization x

Add-ons

(subject to charge)

Add individual digital products to the portal to make use of the full production potential.

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Data Transfer between Simulation Software and Injection Molding Machine

sim link
The bidirectional data interface sim link enables data exchange between the simulation software and the injection molding machine.

Learn more

Image shows software for process parameter monitoring in Injection molding manufacturing process

Monitor process parameters

iQ process observer
Hundreds of process parameters in the injection molding process are continuously monitored and optimized.

Learn more

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Remote Maintenance Tool

e-connect.24
With the intelligent remote maintenance tool e-connect.24 you get qualified assistance 24/7. The guaranteed response time is 2 hours.

Learn more

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Condition Monitoring

e-connect.monitor
Digital condition monitoring of key components of your injection molding machine during production. This allows you to predict the remaining service life of the monitored parts in your machines.

Learn more

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Enhanced data analysis

data analytics
Our cloud-based portal offers enhanced analysis tools for comprehensive process data. Compare parameter behaviors, generate detailed datasets, and visualize interactions.

What Else you Might be Interested In

Markus Lettau

Molding Industry Business Advisor

+1 (717) 767 2016

Write us

The ENGEL team is happy to support you with extensive knowledge in the field of injection molding.

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