Your advantages with our online customer portal
Central overview in real time
Central overview in real time
Machine status, key metrics, and maintenance tasks - clearly organized and always available. This allows you to detect changes early and keep all critical information in view at all times.
Reduce downtime
Reduce downtime
Digital service processes help you identify spare parts faster, detect issues early, and document service cases systematically - enabling targeted maintenance and shorter downtimes.
Stable processes
Stable processes
AI-powered tools automatically detect deviations and provide clear recommendations for action. This not only supports better decision-making but also improves production quality.
Easy start to digitalization
Easy start to digitalization
The intuitive user interface ensures fast and effortless onboarding. Simple integration into existing systems and low licensing costs make digitalization especially efficient and accessible - a well-designed complete solution from a single source.
Features in the e-connect portal
Whether it’s production monitoring, process data analysis, or service overviews - the ENGEL e-connect customer portal brings together all key functions for digital production in one place.
Production always in view
Keep an eye on your entire production - regardless of manufacturer, across multiple locations, and in real time. With shopfloor monitoring you gain full transparency into your machines and can identify optimization potential at a glance.
Your advantages:
Real-time overview of all machine statuses
Efficient planning across locations
Sustainable increase in productivity and transparency
Analyze and optimize processes
The AI-supported iQ process observer automatically analyzes hundreds of process parameters. The system detects deviations at an early stage and provides specific recommendations for quick, data-driven measures.
Your advantages:
Early detection of process deviations through AI
Time savings thanks to automated data processing
Traceability of process data across the entire production chain
With process insights, you gain access to structured process data over extended time periods. This allows you to compare production batches, track typical process trends, and visualize developments with full transparency.
Simplify maintenance – avoid downtime
Looking for a spare part? With the part finder, you can find the right component in just a few steps. Using image and text recognition, along with direct access to the machine-specific parts list, components can be identified quickly. Requesting a quote takes just one click.
The service center gives you a centralized overview of all service tickets and inquiries, allowing you to efficiently track service activities.
All relevant information about your machines is available in the machine park - from technical data and maintenance history to manuals and documented service cases. This helps you minimize downtime and increase equipment availability.
Service packages in the e-connect portal
The world of e-connect: one platform, many possibilities
What our customers say
Get started with e-connect now
Register or log in to the customer portal today