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Picture shows slogan of the ENGEL e-connect customer portal

Your advantages with our e-connect customer portal

Centralised overview in real time

Icon for centralised overview in real time in ENGEL's e-connect portal

Machine status, key figures and maintenance cases - clearly organised and available any time. This allows you to recognise deviations at an early stage and permanently keep an eye on all important information.

Reduce downtime

Icon for maintenance solutions in the e-connect customer portal

Digital service processes support you in identifying spare parts more quickly, recognising faults at an early stage and systematically documenting service cases - for targeted maintenance and shorter downtimes.

Stable processes

Icon for stable injection moulding processes thanks to AI-supported tools in the ENGEL customer portal

AI-supported tools automatically recognise deviations and provide clear recommendations for action. Decision-taking gets easier and production quality is being improved.

Easy entry into digitalisation

Icon for pictorial representation of ENGEL's digital e-connect portal

Thanks to the intuitive user interface, onboarding is quick and effortless. Simple integration into existing systems and low licensing costs make digitalisation particularly efficient and accessible – a well-thought-out holistic solution from a single source.

Features of the e-connect portal

Whether production monitoring, process data analysis or service overview - the ENGEL e-connect customer portal combines all essential features for digital production.

Picture shows monitoring of production with the e-connect portal

Production always in view

Keep an eye on your entire production - regardless of, machine supplier across locations and in real time. With shopfloor monitoring you get full transparency of your machines and can identify optimisation potential at a glance.

Your advantages:

  • Real-time overview of all machine statuses

  • Efficient planning across production sites

  • Sustainable increase in productivity and transparency

Image shows process data analysis in the ENGEL customer portal

Analyse and optimise processes

The AI-supported iQ process observer automatically analyses hundreds of process data. The system recognises deviations at an early stage and provides specific recommendations for quick and data-based measures.

Your advantages:

  • Early detection of process deviations through AI

  • Time savings thanks to automated data preparation

  • Traceability of process data along the entire process chain

process insights provides access to structured process data over longer periods of time. This allows you to compare production batches, track typical processes and visualise developments of the process transparently.

Image shows maintenance solutions in the e-connect customer portal

Simplify maintenance – avoid downtime

Looking for a spare part? With part finder, you can find the right spare part in just a few steps. Quickly identify components using image and text recognition and direct access to the machine-specific parts list. A quote request is completed with just one click.

The service center offers you an overview of all service tickets and requests. This allows you to track service activities efficiently.

You can find all relevant information about your machines in machine park - from technical data and maintenance history to manuals and documented service cases. This allows you to reduce downtimes and increase the availability of your systems.

Service packages in the e-connect portal

Add-ons of the e-connect portal

Add individual digital products to the e-connect portal, regardless of the selected service packages. Utilise the full potential of your production.

Picture shows software for process parameter monitoring in the injection moulding manufacturing process

AI-supported process optimisation

iQ process observer

The intelligent assistant monitors hundreds of process parameters along the entire injection moulding process. It provides clear recommendations for action and alerts you to any changes at an early stage.

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24/7 immediate assistance through remote maintenance

e-connect.24

With the intelligent remote maintenance tool e-connect.24 you get qualified help around the clock. With a guaranteed response time of 2 hours.

Picture shows construction of a door module made of plastic

Optimised tool development for a faster production start

sim link

The bi-directional interface sim link enables data exchange between simulation software and the injection moulding machine.

The world of e-connect: one platform, many possibilities

  • Increased transparency in production

    ... with shopfloor monitoring. Maintain an overview of your machinery. Identify optimisation potential with little effort and increased efficiency.

  • Digital transformation at Nürnberg Gummi

    Watch the video to discover how the introduction of ENGEL shopfloor monitoring at Nürnberg Gummi has revolutionized efficiency and quality in the manufacture of baby products.

  • Support in process optimisation in the event of a shortage of skilled workers

    Thanks to comprehensive data analysis by iQ process observer, even less experienced machine operators benefit from automatic recommendations for process optimisation.

  • More production efficiency

    ... thanks to process insights. Gain valuable insights into your production. Optimise quality, productivity and efficiency for sustainable success.

  • Spare part identification made easy

    ... thanks to part finder. Identify spare parts easily using image and text recognition. Integrated into the e-connect customer portal, you can order parts with just one click.

What our customers say

Picture shows maintenance technicians at Greiner Packaging

Thanks to part finder, I need 50% less time for spare part identification and can devote myself to more important tasks. No more tedious searching through catalogues. A photo or the input of relevant information is enough - the intelligent algorithm does the rest.

Thomas Walter, Maintenance Technician at Greiner Packaging
Picture shows managing director at SolidPlast

After the introduction of shopfloor monitoring, our daily 15-minute meetings have become an important routine. We use shopfloor monitoring to solve problems from the previous day.

Dariusz Barton, Managing Director at SolidPlast
Picture shows process technicians at Schöfer

I no longer have to rely solely on my gut feeling as to which process parameters need to be changed so that no rejects are produced. This saves me time when troubleshooting. Depending on the cycle time, this saves me up to 30 minutes, which I can use for other tasks.

Niclas Lugmayr, Process Technician at Schöfer
Picture shows toolmaker at Intercable

It is very important to bring the production specialists together with the simulation engineers. Every iteration costs time and money. By using sim link, the number of iterations could be reduced and the quality of the simulation improved.

Gianluca Cappella, Toolmaker at Intercable

Start now with e-connect

Register or log in to the customer portal now

What else you might be interested in

Wayne Ball

Sales

Write to us

The ENGEL team will be happy to assist you with comprehensive know-how on the subject of injection moulding.
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