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e-connect customer portal

Your platform for the entire injection moulding production -
powered by ENGEL

The e-connect customer portal is the central entry point into the world of digital injection moulding. The online platform is constantly being expanded into a fully-fledged digital ecosystem for injection moulders. It includes solutions across the entire lifecycle of your equipment - from design and sampling to production and maintenance & service.

Picture shows Fakuma special deal for e-connect portal from ENGEL
e-connect special deal
e-connect advanced for the price of e-connect basic
  • Buy e-connect basic package and use the functions of e-connect advanced free of charge until the beginning of 2024

  • Support and advice during the test period

  • Test risk-free and without obligation

  • Licence ends automatically after the test period

Request a quote now!

How do you get into the e-connect portal?
  • Do you already have an e-connect portal account or would you like to register now?

  • You don't have an ENGEL system, but would still like to benefit from the functionalities?

The enhanced e-connect portal will be available shortly. You have the following options to get started:

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For registered customers

Log in to the e-connect portal with your existing access data. The functionalities are constantly being further developed.

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For non-registered customers

Don't want to miss the release of new e-connect functionalities? Register now for the e-connect portal.

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For interested parties without ENGEL systems

Would you like to benefit from the advantages of the unlimited e-connect portal even without ENGEL systems? Sign up for our newsletter! We will inform you as soon as registration is possible.

Your advantages with our e-connect customer portal
Focus on the entire production cell - manufacturer-independent

The e-connect customer portal is always up to date and helps to exploit the full potential of ENGEL injection moulding solutions. We map the entire production cell: you can network your machine, temperature control units, automation and much more with the digital ecosystem. Even third-party machines can be connected to use e-connect features. You get a live production view at the touch of a button and can manage your entire mould shop centrally.

Clear dashboards to measure production targets

By networking your assets, systems and operations, new ways of managing production are made possible. Measure your production targets via configurable online dashboards. Keep an eye on operating times, downtimes, causes of failure, cycle times or production progress. These factors are crucial for your Overall Equipment Efficiency (OEE).

Access to expert knowledge in the e-connect portal

Due to demographic change, the shortage of skilled workers is a major challenge. It is all the more important to distribute the expertise already available in the best possible way. The e-connect portal is based on in-depth ENGEL injection moulding knowledge built up over years and assists you in finding solutions. In the e-connect portal you will find analyses and suggestions based on your process parameters to identify problems in production or on components more quickly.

New features, additional users and systems can be easily integrated

You have the option of controlling production sites, the number of plants, users and access to the system according to individual requirements. No local hardware is required. All your data is stored centrally with the highest security standards and is available from anywhere at any time. Relevant information that influences your process and product quality can be accessed easily and quickly on the platform. In the e-connect portal, each user can work effectively according to their role.

What does the e-connect portal offer you?

Get to know the enhanced functionalities of the e-connect portal.

Service Centre

Keep track of orders and service tickets. Communicate directly with the ENGEL team in the customer portal. You can find the machine documentation online at any time. Spare parts for machines and robots can be ordered easily in the e-connect portal thanks to the optical spare part identification (part finder). The spare parts are identified by means of image and text recognition via a search algorithm.

Production monitoring

With the shopfloor monitoring solution, you have an overview of your entire machinery. In addition, production data is analysed retrospectively and optimisation potential is identified at the touch of a button. The configuration effort of the monitoring is low. The monitoring of all machines runs independently of the manufacturer.

Process data analysis

Keep an eye on the entire injection moulding cell process: With the process insights functionalities, you can make better decisions during sampling, start-up or root cause analysis. Achieve improved quality and efficiency in complaint analyses. Long-term effects are revealed through the simplest batch comparisons.

Service Centre

Keep track of orders and service tickets. Communicate directly with the ENGEL team in the customer portal. You can find the machine documentation online at any time. Spare parts for machines and robots can be ordered easily in the e-connect portal thanks to the optical spare part identification (part finder). The spare parts are identified by means of image and text recognition via a search algorithm.

Production monitoring

With the shopfloor monitoring solution, you have an overview of your entire machinery. In addition, production data is analysed retrospectively and optimisation potential is identified at the touch of a button. The configuration effort of the monitoring is low. The monitoring of all machines runs independently of the manufacturer.

Process data analysis

Keep an eye on the entire injection moulding cell process: With the process insights functionalities, you can make better decisions during sampling, start-up or root cause analysis. Achieve improved quality and efficiency in complaint analyses. Long-term effects are revealed through the simplest batch comparisons.

Service packages in the e-connect portal

Depending on your requirements, we offer different packages.

Are you a maintenance technician who wants to proactively avoid downtimes and easily order spare parts? Or do you deal with manual settings of the production cell as a process technician? Would you like to learn tips and tricks for process optimisation?

Choose the package that best suits your needs.

Functions e-connect lite (free of charge) e-connect basic e-connect advanced
Service Centre Production monitoring Process data analysis
Optical spare part identification (part finder) x x x
Spare parts order x x x
Service Request Management x x x
Service tickets x x x
Machine documentation x x x
Production monitoring x x
Downtime monitoring x x
Shift monitoring x x
Root cause analysis x
Stability testing for processes x
Definition of tolerance limits x

Further features

Add individual digital products to the portal to use the full the potential of production.

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Data Transfer between Simulation Software and Injection Moulding Machine

sim link
The bi-directional interface sim link enables data exchange between simulation software and the injection moulding machine.

Learn more

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Monitor process parameters

iQ process observer
Hundreds of process parameters are continuously monitored and optimised throughout the injection moulding process.

Learn more

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Remote Maintenance Tool

e-connect.24
With the intelligent remote maintenance tool e-connect.24 you get qualified help around the clock. With a guaranteed response time of 2 hours.

Learn more

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Condition Monitoring

e-connect.monitor
Digital condition monitoring of key components of your injection moulding machine during operation. This allows you to predict the remaining service life of the monitored parts in your machines.

Learn more

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Advanced data analysis

data analytics
Our cloud-based portal solution offers advanced analysis tools for extensive process data. Compare parameter behaviour, generate detailed datasets and visualise interactions.

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Christopher Stafford

Sales Operations Manager

Write to us

The ENGEL team will be happy to assist you with comprehensive know-how on the subject of injection moulding.

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