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e-connect customer portal
Your platform for the entire injection moulding production -
powered by ENGEL
The e-connect customer portal is the central entry point into the world of digital injection moulding. The online platform is constantly being expanded into a fully-fledged digital ecosystem for injection moulders. It includes solutions across the entire lifecycle of your equipment - from design and sampling to production and maintenance & service.
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Focus on the entire production cell - manufacturer-independent
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Clear dashboards to measure production targets
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Access to expert knowledge in the e-connect portal
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New features, additional users and systems can be easily integrated
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Accelerated digital service processes
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Data-based decisions through advanced process data analysis
The e-connect customer portal is always up to date and helps to exploit the full potential of ENGEL injection moulding solutions. We map the entire production cell. Even third-party machines can be connected to use e-connect features. You get a live production view at the touch of a button and can manage your entire mould shop centrally.
By networking your assets, systems and operations, new ways of managing production are made possible. Measure your production targets via configurable online dashboards. Keep an eye on operating times, downtimes, causes of failure, cycle times or production progress. These factors are crucial for your Overall Equipment Efficiency (OEE).
Due to demographic change, the shortage of skilled workers is a major challenge. It is all the more important to distribute the expertise already available in the best possible way. The e-connect portal is based on in-depth ENGEL injection moulding knowledge built up over years and assists you in finding solutions. In the e-connect portal you will find analyses and suggestions based on your process parameters to identify problems in production or on components more quickly.
You have the option of controlling production sites, the number of plants, users and access to the system according to individual requirements. No local hardware is required. All your data is stored centrally with the highest security standards and is available from anywhere at any time. Relevant information that influences your process and product quality can be accessed easily and quickly on the platform. In the e-connect portal, each user can work effectively according to their role.
Experience optimised service support with the e-connect portal: it enables efficient management of service requests and tickets. You can access comprehensive system documentation with just a few clicks. Thanks to our visual spare parts identification part finder, spare parts can be ordered easily via the portal. Say goodbye to long processes and discover a new era of maintenance - conveniently and digitally via our e-connect portal!
Our extended process data analysis in the e-connect portal provides detailed insights into parameter profiles. As a result, you can react faster and in a more targeted manner. Our analysis function allows comparisons between batches and helps you to identify production deviations. Optimise your production with advanced analysis functions. Allowing you to remain competitive in a constantly changing industrial landscape.
The e-connect customer portal is always up to date and helps to exploit the full potential of ENGEL injection moulding solutions. We map the entire production cell. Even third-party machines can be connected to use e-connect features. You get a live production view at the touch of a button and can manage your entire mould shop centrally.
By networking your assets, systems and operations, new ways of managing production are made possible. Measure your production targets via configurable online dashboards. Keep an eye on operating times, downtimes, causes of failure, cycle times or production progress. These factors are crucial for your Overall Equipment Efficiency (OEE).
Due to demographic change, the shortage of skilled workers is a major challenge. It is all the more important to distribute the expertise already available in the best possible way. The e-connect portal is based on in-depth ENGEL injection moulding knowledge built up over years and assists you in finding solutions. In the e-connect portal you will find analyses and suggestions based on your process parameters to identify problems in production or on components more quickly.
You have the option of controlling production sites, the number of plants, users and access to the system according to individual requirements. No local hardware is required. All your data is stored centrally with the highest security standards and is available from anywhere at any time. Relevant information that influences your process and product quality can be accessed easily and quickly on the platform. In the e-connect portal, each user can work effectively according to their role.
Experience optimised service support with the e-connect portal: it enables efficient management of service requests and tickets. You can access comprehensive system documentation with just a few clicks. Thanks to our visual spare parts identification part finder, spare parts can be ordered easily via the portal. Say goodbye to long processes and discover a new era of maintenance - conveniently and digitally via our e-connect portal!
Our extended process data analysis in the e-connect portal provides detailed insights into parameter profiles. As a result, you can react faster and in a more targeted manner. Our analysis function allows comparisons between batches and helps you to identify production deviations. Optimise your production with advanced analysis functions. Allowing you to remain competitive in a constantly changing industrial landscape.
 "Thomas Walter | Greiner Packaging")
Thanks to part finder, I need 50% less time for spare part identification and can devote myself to more important tasks. No more tedious searching through catalogues. A photo or the input of relevant information is enough - the intelligent algorithm does the rest.
 "Dariusz Barton | SolidPlast")
After the introduction of shopfloor monitoring, our daily 15-minute meetings have become an important routine. We use shopfloor monitoring to solve problems from the previous day.
 "Niclas Lugmayr | Schöfer")
I no longer have to rely solely on my gut feeling as to which process parameters need to be changed so that no rejects are produced. This saves me time when troubleshooting. Depending on the cycle time, this saves me up to 30 minutes, which I can use for other tasks.
 "Gianluca Cappella | Intercable")
It is very important to bring the production specialists together with the simulation engineers. Every iteration costs time and money. By using sim link, the number of iterations could be reduced and the quality of the simulation improved.
Do you already have an e-connect portal account or would you like to register now?
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Get to know the functionalities of the e-connect portal.
e-connect lite package
Keep track of orders and service tickets. Communicate directly with the ENGEL team in the customer portal. You can find the machine documentation online at any time. Spare parts for machines and robots can be ordered easily via the e-connect portal thanks to optical spare part identification (part finder). The spare parts are identified by means of image and text recognition via a search algorithm.
e-connect basic package
With the shopfloor monitoring solution, you have an overview of your entire machinery. In addition, production data is analysed retrospectively and optimisation potential is identified at the touch of a button. The configuration effort of the monitoring is low. The monitoring of all machines runs independently of the manufacturer.
e-connect advanced package
Keep an eye on the entire injection moulding cell process: With the process insights functionalities, you can make better decisions during sampling, start-up or root cause analysis. Achieve improved quality and efficiency in complaint analyses. Long-term effects are revealed through the simplest batch comparisons.
You can also add individual digital products to the portal as required to fully utilise the potential of production.
e-connect lite package
Keep track of orders and service tickets. Communicate directly with the ENGEL team in the customer portal. You can find the machine documentation online at any time. Spare parts for machines and robots can be ordered easily via the e-connect portal thanks to optical spare part identification (part finder). The spare parts are identified by means of image and text recognition via a search algorithm.
e-connect basic package
With the shopfloor monitoring solution, you have an overview of your entire machinery. In addition, production data is analysed retrospectively and optimisation potential is identified at the touch of a button. The configuration effort of the monitoring is low. The monitoring of all machines runs independently of the manufacturer.
e-connect advanced package
Keep an eye on the entire injection moulding cell process: With the process insights functionalities, you can make better decisions during sampling, start-up or root cause analysis. Achieve improved quality and efficiency in complaint analyses. Long-term effects are revealed through the simplest batch comparisons.
You can also add individual digital products to the portal as required to fully utilise the potential of production.
Service packages in the e-connect portal
Depending on your requirements, we offer different packages.
Are you a maintenance technician who wants to proactively avoid downtimes and easily order spare parts? Or do you deal with manual settings of the production cell as a process technician? Would you like to learn tips and tricks for process optimisation?
Choose the package that best suits your needs.
| Functions | e-connect lite (free of charge) | e-connect basic (subject to charge) | e-connect advanced (subject to charge) |
|---|---|---|---|
| Maintenance and Service | Production support | Extended process support | |
| Optical spare part identification & ordering | x | x | x |
| Service Request Management | x | x | x |
| Service tickets | x | x | x |
| Machine documentation | x | x | x |
| Production monitor | x | x | |
| Standstill input | x | x | |
| Shift report | x | x | |
| Comparison between production orders | x | ||
| Data comparison of orders/batches | x | ||
| Process visualisation | x |
(subject to charge)
Add individual digital products to the portal to use the full the potential of production.
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![Picture shows ENGEL part finder on smartphone]( "Part finder | ENGEL")
Customer Benefit in Focus at ENGEL's "inject 4.0" Stand23 September 2024At the digital solutions stand, ENGEL demonstrates how their innovative assistance systems optimise the entire production process – from initial design and testing to serial production and post-production service.
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![Picture shows Michael Riegler and Arnold Hofer, experts for cyber security, in an interview]( "Cyber security in injection moulding | ENGEL")
Blog![Agnes Nelhübel]( "Agnes Nelhübel")
Agnes Nelhübel25 July 2024Cyber security expertise by ENGEL25 July 2024We spoke to Arnold Hofer and Michael Riegler from ENGEL about cyber security in the injection moulding industry: What are the challenges and what innovative solutions does ENGEL offer?
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digital solutions
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consultancy
17 minutes -
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![Picture shows a man in a red shirt in front of a monitor with the ENGEL customer portal]( "Monitor and analyse injection moulding production with the ENGEL customer portal | ENGEL")
Blog![ENGEL Team]( "ENGEL Team")
ENGEL Team21 December 2023Questions & Answers: ENGEL customer portal21 December 2023e-connect can be integrated into all phases of the product life cycle. A lot of functions ensure increased production efficiency and data security. The innovative ENGEL customer portal sets new standards in the digital injection moulding world.
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digital solutions
12 minutes -
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![Picture shows 2 men in front of a green injection moulding machine]( "The managing directors of SolidPlast, Dariusz Barton and Bartłomiej Ustowski (on the left), rely on shopfloor monitoring to ensure reliable series production.")
Blog![ENGEL Team]( "ENGEL Team")
ENGEL Team30 October 2023Shopfloor monitoring & process monitoring at SolidPlast30 October 2023SolidPlast from Poland specialises in the processing of polyoxymethylene (POM). The implementation of shopfloor monitoring and the iQ process observer for process monitoring saves costs and energy.
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digital solutions
12 minutes -
 "Part finder | ENGEL")
 "Cyber security in injection moulding | ENGEL")
 "Monitor and analyse injection moulding production with the ENGEL customer portal | ENGEL")
 "The managing directors of SolidPlast, Dariusz Barton and Bartłomiej Ustowski (on the left), rely on shopfloor monitoring to ensure reliable series production.")
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