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- ENGEL Virtual Assistant (EVA)
AI assistant in injection moulding production
EVA, the ENGEL Virtual Assistant, makes knowledge available in the context of your machine
EVA is an AI assistant for injection moulding production that provides quick and accurate answers relating to your injection moulding machine – at any time and in any language. EVA accesses machine-specific documents directly and finds the right answer to your questions, including a direct reference to the document and page.
The advantages of using the EVA virtual AI assistant system
Knowledge available round the clock
Knowledge available round the clock
Whether it’s a night shift or on the weekend, EVA is always available. Regardless of the availability of subject matter experts or shift schedules, the total scope of knowledge is ready for use at any time. This is precisely what makes EVA a reliable AI assistant for your day-to-day production operations.
No language barriers
No language barriers
EVA understands, and answers questions in the user’s language, regardless of the language in which the documentation is written. This means that technical knowledge is available to your team worldwide, without any language barriers.
Machine-specific knowledge
Machine-specific knowledge
EVA accesses the documents for your specific ENGEL machines: from technical instructions to service manuals. The AI assistance system answers your questions with direct reference to your individual machine. Ensuring you get the right solution for your specific machine exactly when you need it.
Answers in seconds
Answers in seconds
The AI-powered virtual production assistant browses through hundreds of pages of documentation in real time, helping you find the right answer faster when you need it and saving you valuable time. This includes a direct link to the document and page.
Functions of EVA
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Resolve service and maintenance issues in direct dialogue
EVA, a virtual AI assistant, answers questions about service and maintenance directly in the chat: from error diagnostics to the relevant maintenance instructions. Ask your questions in natural language and quickly find the right solution, without having to spend valuable time searching through extensive manuals.
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Expectations regarding access to information are changing rapidly. In future, AI will make knowledge available more easily, more quickly and in the appropriate language. With EVA, we are taking an important step in this direction in the field of injection moulding and offering an AI assistant system that supports day-to-day production.
Start now with EVA on the e-connect customer portal
Log in to the e-connect customer portal and use our AI assistant system, EVA. EVA’s functions are included in the e-connect lite license.
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FAQ
EVA stands for “ENGEL Virtual Assistant” and is your AI assistant for all things relating to your injection moulding machine. It is powered by an AI that is trained using technical ENGEL documents relating to your machine and understands questions asked in natural language, without any technical jargon. Instead of having to search through manuals or service documents yourself, EVA does this work for you: in a matter of seconds, it browses the relevant sources and, as an AI assistant, provides a clear, reliable answer – formatted, structured and including a direct reference to the document and page.
Yes. EVA can not only find information, but also structure it and display it in a clear way. For example, as step-by-step instructions, a checklist, a table or a short summary. In this way, the AI assistant makes complex technical contents easier to use, even for less experienced users.
EVA is based on the technical ENGEL machine documentation for your machine and clearly displays which document and which page the answer comes from. This ensures that all information remains traceable and verifiable. As an AI assistant system, EVA accesses the original source directly – for quick answers with full transparency.
EVA understands questions in the user’s own language – regardless of the language of the underlying documentation. This makes technical knowledge more accessible to international teams and supports consistent processes across locations.
EVA makes ENGEL’s technical knowledge accessible round the clock – regardless of shift patterns, locations or the availability of individual experts. As an AI assistant, EVA is on hand exactly when quick help is needed and specialist knowledge is not immediately available.
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