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  • Home
  • Compliance & Data Protection

Compliance and Data Protection

General Information

The protection of personal data is not only an obligation, but also a matter of concern to us. Any processing of personal data is therefore carried out with the utmost care and in accordance with the fundamental principles of European data protection law. All companies of the ENGEL Group process personal data in compliance with all data protection regulations. In addition to information on data protection at ENGEL, we also provide extensive information about newsletters, website analysis and the integration of third-party services.

All companies of the ENGEL group can be found here.

More detailed information can be found in our information document

Assertion of Your Rights

We are happy to accept your requests to assert your rights under the GDPR (such as information, deletion or revocation).
Click on "Start request" to get to our contact form.

Please direct any other inquiries about data protection to dataprotection@engelglobal.com.

Privacy

Where personal designations are used in this text only in female or male form, they refer to women and men in the same way.

This website uses the Google Tag Manager. By using this service, website tags can be administrated via an online surface. The Google Tag Manager just implements the tags. This means there are no cookies used and no personal data is processed. The Google Tag Manager triggers other tags which may collect some data. Anyway, the Google Tag Manager doesn’t access this data. A deactivation on domain or cookie level will apply to all tags which have been implemented by the Google Tag Manager.

This website uses Google Analytics, which is a service for web analysis by Google Inc. (“Google“), by using the Google Tag Manager. Google Analytics uses so called „Cookies“ which are text files, stored on the device of the user, that enable the analysis of the usage of a website. Information, which is generated by the user while using the website, is usually transmitted to a server hosted by Google in the UK and it is also being stored there.

The IP anonymisation on this website is active. This option is regulated by the Google Tag Manager within the internal settings, it is not visible in the source code. This setup ensures that IP addresses are anonymized in accordance with applicable privacy and data protection law. Within the European Union and/or member states of the European Economic Area IP addresses of Google users are truncated before transmission. Only in exceptional cases the full IP address will be transmitted to the server of Google in the United States of America. On behalf of the operator of this website, Google uses this information to evaluate the usage of the website by users, to create reports concerning the website activities and to perform services related to the usage of the website and internet to the operator.

Your IP address, which is transmitted to Google by your browser, will not be connected with any other data which Google has collected from you. You can prevent the storage of these cookies by respective settings of your browser. We kindly inform you that in this case, some functions of the website will be limited or not available to the full extent. A user can furthermore prevent the collection and processing of data (including the IP- address), which is created by the cookies of Google. The appropriate Plugin for your browser can be downloaded here: https://tools.google.com/dlpage/gaoptout?hl=en

For the continuous improvement of this website and its analysis we have activated the Google Analytics report. This report shows the performance based on demographic features and interests. The Google Analytics Report therefore contains data regarding the analysis of the website, demographic features and interests. Google also relies on so called third party cookies (e.g. Double Click Cookies) to collect this information. You can prevent Google Analytics from acquiring your data by clicking on the following link.

Within the online offer of ENGEL, it might be the case that third party content like YouTube videos, maps (Google), RSS feeds or graphics from different websites are included. To offer this service, the provider (hereinafter referred to as „third party supplier“) has to receive the IP address of the user, otherwise it is not possible to send information to the browser. The IP address is therefore required to provide the content. ENGEL chose to only revert on content from providers who use the IP addresses only to provide content.

However, we have no influence on whether the third party providers store the IP address, e.g. for statistical purposes. If we are aware of such a procedure, we will inform the users accordingly and reassess the integration of the corresponding content.

We refer to the privacy guideline for products of Google for further information concerning privacy at Google.

We refer to the privacy policy of Google for any further information about all Google services.

The following technology is used on our website.

Google reCAPTCHA

To protect against misuse of our forms by bots (automated programs) and to prevent spam, we use the Google service reCAPTCHA on our website, which is operated by Google Ireland Limited. The purpose of reCAPTCHA is to check whether data is entered on our website by a human or an automated program. For this purpose, the behaviour of the website visitor is analysed by reCAPTCHA on the basis of various characteristics. This analysis is automated and, according to the provider, carried out by processing the following data.

The "I am not a bot" checkbox (reCAPTCHA v2) asks the user to click a checkbox that ensures that the user is not a bot. This is done, for example, by selecting pictures that must have certain properties (e.g. "Select all pictures with stairs").

Within the scope of this service, data transfer to the UK cannot be ruled out.

For more information on Google reCAPTCHA, please see Google's privacy policy and further information on Google reCAPTCHA.

Google Tag Manager

Our website uses the Google Tag Manager, operated by Google Ireland Limited.

When the Google Tag Manager is started, your browser establishes a connection to Google's servers. This informs Google that our website has been accessed via your IP address.

The Tag Manager is a service with which we can manage website tags via an interface. In this way, code snippets such as tracking codes can be incorporated without interfering with the source code. The data is only forwarded by the Tag Manager, but not collected or stored. If a deactivation has been made at domain or cookie level, this applies to all tracking tags that are implemented with the Tag Manager.

Within the scope of this service, data transfer to the UK cannot be ruled out.

For more information on the Tag Manager, please see Google's privacy policy and the Google Tag Manager FAQs and Terms of Service.

Meta Pixel (previously known as Facebook Pixel)

The Meta Pixel service of the social network Facebook is used on our website for the optimisation and economic operation of our online offer. This is operated by Meta Platforms Ireland Limited.

Meta pixels enable Facebook to determine the target group our website visitors belong to in order to display ads (so-called "Facebook ads"). We use Meta pixels to display the Facebook ads placed by us only to those Facebook users who have shown interest in our online presence or have corresponding characteristics (e.g. interest in certain topics).

In addition, by using Meta Pixel, the effectiveness of Facebook ads can be tracked for statistical and market research purposes.

Within the scope of this service, data transfer to the UK cannot be ruled out.

Cookies are used in the course of using Meta Pixels.

These cookies enable Facebook to match your user data (such as IP address, user ID) with the data of your Facebook account. The collected data is anonymous and not visible to us and can only be used in the context of advertisements. You can prevent the linking with your Facebook account by logging out before you take any action.

Further information and details about the Meta Pixel can be found in the Meta help area.

For more information on the processing of personal data by Facebook, please refer to Facebook's data policy.

This website uses SalesViewer® technology from SalesViewer® GmbH on the basis of the website operator’s legitimate interests (Section 6 paragraph 1 lit.f GDPR) in order to collect and save data on marketing, market research and optimisation purposes.

In order to do this, a JavaScript based code, which serves to capture company-related data and website usage. The data captured using this technology are encrypted in a non-retrievable one-way function (so-called hashing). The data is immediately pseudonymised and is not used to identify website visitors personally.

The data stored by SalesViewer® will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them.

The data recording and storage can be repealed at any time with immediate effect for the future, by clicking on https://www.salesviewer.com/opt-out in order to prevent SalesViewer® from recording your data. In this case, an opt-out cookie for this website is saved on your device. If you delete the cookies in the browser, you will need to click on this link again.

Data protection information on Facebook

Facebook is a product offered by Meta Platforms Ireland Limited. Facebook Ireland Limited has changed its name to Meta Platforms Ireland Limited as of 04.01.2022. The name change has already been taken into account in the applicable data protection guidelines and, according to Meta, has no effect on the transfer or use of data. For more information about Meta, please visit Meta's website.

According to the case law of the European Court of Justice, operators of a so-called fan page on Facebook are considered joint controllers and are thus obliged to operate the respective fan page in accordance with the provisions of the applicable data protection law, such as the GDPR in particular.

In this sense, it is ENGEL's concern as the operator of such a fan page to provide the best possible information about the relevant processing activities and data protection measures.

The joint processing under Article 26 GDPR that exists in this context has been acknowledged by Facebook Ireland Limited. Under the reference to Facebook's Page Insights Supplement, joint responsibility includes the creation of events and their aggregation into Page Insights, which are then made available to Page operators.

An "event" in this context is, for example, the marking of a post with "Like".

Page administrators do not have access to the personal data processed as part of events. Events that are logged by Facebook to create Page Insights are determined exclusively by Facebook and cannot be changed or otherwise influenced by the administrator of the Page.

Facebook refers to separate accountability with respect to all other data processing of a page (including its content). Visit the Page Insights information for more information for data subjects

Information on the processing of personal data by ENGEL can be found in the data protection information on the ENGEL website. You can access this via our Facebook fan page.

Fan pages are user accounts on Facebook that can be set up by private individuals or companies. Facebook Insights is an indispensable, free component of the fan page that enables the operator to evaluate anonymised statistical data of the users. Facebook collects and processes the corresponding, personal user data by means of cookies. Facebook decides on the type, scope and purpose of the data processing.

Cookies are placed by Facebook on the devices of the respective users regardless of the existence of a registered Facebook account. The mere calling up of a fan page therefore already triggers the processing of personal data by Facebook. In principle, such cookies placed by Facebook remain active on the respective devices for two years, unless they are actively deleted. The user data collected in this way is subsequently anonymised by Facebook, aggregated and transmitted to the operator of the fan page without direct personal reference.

For more information, please see Facebook's Cookie Policy

Facebook treats the concrete scope of data collection as absolutely confidential and refuses to disclose it. However, in the interests of transparency, we are keen to provide as much information as possible.

ENGEL does not receive any data from users without a registered Facebook account as part of Facebook Insights. The collection and processing of personal data is controlled exclusively by Facebook. All relevant information can be found in Facebook's privacy policy.

As the operator of the ENGEL Facebook fan page, ENGEL has the option of filtering user statistics according to age and gender. However, this data cannot be traced back to individual persons.

ENGEL also receives aggregated information about the online times (by day of the week and time of day) of users accessing the fan page; again without any reference to individual persons. Facebook Insights makes it possible to obtain anonymised information about the origin of accessing users (fans, subscribers, reached and otherwise interacting persons). For example, a breakdown by region, country or city is possible. In addition, a statistical analysis can be created according to "gender", "age" and "language" of the users.

To protect the privacy of Facebook users, all personal data collected is anonymised. In the course of statistical evaluations, only norm values or percentages are displayed, whereby Facebook does not issue statistics with less than 100 people. For more information, please see Facebook's privacy policy

Facebook Insights make it possible to select statistics based on anonymised demographic data according to age, gender and place of residence. Facebook assures that the demographic details collected are based solely on data provided by users on their Facebook profile. These statistics can be displayed on a daily basis and for specific date ranges.

Apart from the functionalities of Facebook Insights, it is possible for ENGEL as the operator of the ENGEL Facebook fan page to view profiles of those people who have liked posts on the fan page or the fan page itself via Facebook notifications. It is also possible to retrieve a list of names of those persons who have liked or subscribed to the ENGEL fan page.

This listing can be used to view Facebook profiles and thereby view all data made public by the profile owner. Every Facebook user is free to adjust the privacy of profile information in the settings.

An automated evaluation of the profile data is not possible. As the operator of the fan page, ENGEL has the option of removing or blocking persons from the list. A blocked person can no longer post, comment or similar on the ENGEL Facebook page.

Facebook users have the option of actively hiding a Like or no longer following a fan page. Under the Facebook settings, the privacy settings can also be edited.

Data protection information on Instagram

Instagram is a product offered by Meta Platforms Ireland Limited.

Facebook Ireland Limited has changed its name to Meta Platforms Ireland Limited as of 04.01.2022. The name change has already been taken into account in the applicable data protection guidelines and, according to Meta, has no effect on the transfer or use of data. For more information about Meta, please visit Meta's website.

As the operator of an ENGEL Instagram account, we would like to inform you about the data protection-relevant aspects in this context. When using Meta products, information and content provided by the respective user is collected. This includes registering for an account, creating or sharing content and exchanging messages.

ENGEL does not receive any information regarding interaction with ENGEL on Instagram from persons without a registered Instagram account. Instagram allows you to view a list of registered followers. If a post is liked or commented on by a registered user or follower of the ENGEL Instagram account, this activity is visible on the Instagram account of ENGEL and is displayed in the timeline as a notification.

Users also have the option to contact ENGEL directly on Instagram (e.g. in response to a story).

Instagram also offers completely anonymised insights and demographic evaluations of our Instagram account and its followers. It is not possible for ENGEL to draw conclusions about individual persons or accounts from these analyses.

Posts on Instagram can be analysed in terms of reach and interactions. The followers can be sorted according to parameters such as age and gender. From this, target groups can be derived. The number of accounts reached, engagements and impressions can also be measured. Followers can be sorted by top cities and countries. These are anonymised data and evaluations without personal reference.

For further information on data protection and the use of personal data by Instagram and the Meta Group, please refer to Instagram's privacy policy.

Data protection information on LinkedIn

ENGEL is represented on the LinkedIn network. The provider of this network is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. We use the tool "Analytics" for this purpose.

With the help of the analysis tool, which is available to every user, ENGEL can analyse the success of its own campaigns within LinkedIn.

ENGEL receives all data for statistical evaluation exclusively in anonymised form, so that no conclusions can be drawn about individuals.

Page views are recorded in line charts based on anonymised data. ENGEL has the option to select the time period and receives the information whether the page was accessed from a stationary or a mobile device.

Demographic data on visitors to the site is also collected. Filtering by location or field of activity (e.g. engineering) is possible. The access data is collected anonymously and evaluated statistically. Evaluations can be carried out on the basis of time periods or user devices.

LinkedIn allows to show statistics on the development of follower numbers. In this context, a distinction is made between so-called "organic" and "sponsored" content. Organically acquired followers and their interactions are those that are acquired without paying for the promotion of the posts. Sponsored content" refers to posts advertised or paid for by ENGEL.

Analyses and evaluations are also possible with regard to various engagement indicators (such as clicks, impressions or likes) of individual posts. This allows ENGEL to evaluate the response to the shared posts.

ENGEL can manually access profiles of those who like, share or comment on our posts. The user can decide at his or her own discretion what information is publicly visible on the respective profile.

You can contact us directly using the contact form provided on ENGEL's LinkedIn page. In order to use the contact form, it is necessary to enter your name and contact details (email address). Contact initiated by ENGEL, as well as the use of the data provided for this purpose, is based on your consent. You can give this consent directly in the form by ticking a checkbox. After submitting the form, the information you entered will be transmitted by LinkedIn to ENGEL. ENGEL will process your personal data in accordance with our privacy policy.

All further information can be found in LinkedIn's privacy policy.

Data protection information on XING

ENGEL is represented on the social network XING, which is operated by XING SE, Dammtorstraße 30, 20354 Hamburg, Germany. XING uses cookies, pixels and similar tracking technologies to collect data from users for the purpose of providing services and evaluating user behaviour, measuring and optimising advertising and for statistical purposes.

In the course of tracking, access data (IP address, location data, etc.) and interaction data (search queries, pages visited, etc.) are processed. The data can then be linked to the user ID for analysis purposes. XING members have the option of adjusting the tracking in the settings. Further information can be found in the XING privacy policy.

We do not publish any news or job offers on our XING page. XING users who have indicated on their profile that they work for ENGEL can be viewed under the "Employees" view.

It is possible to submit reviews on our XING page. For this purpose, we link to the kununu rating portal.

In all of this, ENGEL does not carry out any (personal) data evaluations in connection with the activities on XING.

Detailed information about ENGEL's page content on XING can be found here.

Below we provide information about the use of cookies on our website.

What are cookies?

Cookies are small files that allow storing device-related information to the user's access device (PC, smartphone, etc.). They enhance the user friendliness of websites and thus serve the user by, for example, storing login data. On the other hand, they are used to collect statistical data on the website, which is then used and analysed to improve the offer.

Why do we use cookies?

ENGEL makes use of data collected on its web site for the following reasons:

  • to provide you with the requested information and services in the best quality possible

  • to provide a personalised experience on our website

  • to communicate information and announcements regarding our website

  • to understand your requirements and interests better so that we can optimise our website and our offers

What types of cookies are used?

  • Necessary or technically required cookies
    Technically necessary cookies are used to enable the technical operation of a website and to make it functionally usable for you. The use of cookies is based on our legitimate interest in offering a technically flawless website. The use of cookies can be deactivated completely in the browser.

  • Statistics Cookies
    Statistics cookies collect information about how websites are used in order to improve their attractiveness, content and functionality. They are only used with consent and only as long as the respective cookie is not deactivated.

  • Marketing cookies
    Marketing cookies come from external advertising companies and are used to collect information about the websites visited by the user. They are only used with consent and only as long as the respective cookie is not deactivated.

Depending on how long they are stored, cookies are divided into session and permanent cookies. Session cookies store information used during your current browser session. These cookies are automatically deleted when you close the browser. No information remains on your device.

Permanent cookies store information between two visits to the website. This information is used to recognise you as a returning visitor on your next visit and the website responds accordingly. The lifetime of a permanent cookie is determined by the cookie provider.

Which cookies are placed on our website?

The following necessary/technically required cookies are used on our website.

  • fe_typo_user: Session cookie

  • engelcountry: Country assignment

  • x_cookiepolicy_option_categories: Cookie consent

  • countryOverlay: Country selection

  • actionbox_*: Promotional boxes

Furthermore, cookies are set when services are integrated via Google Tag Manager.

How can cookie settings be managed, or cookies be activated and deactivated?

Users can influence the use of cookies. Most browsers have an option to restrict or completely prevent the storage of cookies. However, it should be noted that the use and particularly the user-friendliness will be limited without cookies.

You can manage many online ad cookies by various companies on the US website https://www.aboutads.info/choices/or the EU page https://www.youronlinechoices.com/uk/your-ad-choices/.

You may change your setting as follows:

Cookie settings

With our newsletter service we inform you on your explicit request about us and our offers.

If you would like to use our newsletter service, we require a valid email address from you as well as information that allows us to verify that you are the owner of the indicated email address or that the owner consents to receiving the newsletter. Further data will not be collected. This data is processed exclusively for the newsletter registration, the newsletter management and the newsletter distribution and is not forwarded to third parties outside the ENGEL Group.

When registering for the newsletter, we log your IP address and the date of registration. This logging is purely for evidence in case a third party has misused an email address and registered it for receiving the newsletter without the knowledge of the email address owner.

Any processing of personal data in connection with the receipt of newsletters is performed only on the basis of your prior consent. Understanding that you can withdraw your consent to the processing of your personal data at any time using the above contact options. You can also unsubscribe from our newsletter service at any time. The option to unsubscribe is available via a link directly in the newsletters or in your profile settings.

Legal

The author assumes no liability for the quality of the information provided, nor gives any guarantee that the information is up-to-date, correct or complete. Liability claims against the author relating to damages of any kind that were caused by use or misuse of the provided information or by the use of incorrect and incomplete information are excluded, unless there is evidence of willful intent or gross negligence on the part of the author. All offers are non-binding. The author explicitly reserves the right to change, supplement or delete online content in full or in part, or to remove the content temporarily or permanently, without prior notice.

The author accepts no liability for direct or indirect references to third-party Internet pages (links), which are beyond the author's control, unless the author is aware of the content of the linked sites and preventing access of illegal content via these links would have been technically feasible and reasonable. The author therefore explicitly declares that at the time of establishing the links, the corresponding linked pages were free from illegal content. The author has no control whatsoever over the current and future design, and contents of the linked/referenced pages. Therefore, the author hereby specifically distances himself from all contents on linked/referenced sites modified after the links in question were established. This declaration applies to all links and references set within the author's own online content as well as for entries made by third parties in visitor logs, discussion forums and mailing lists established by the author. Liability for illegal, incorrect or incomplete content, and in particular for damages resulting from use or misuse of such information shall be borne solely by the party providing the linked site and not by the party incorporating the published material published by reference.

In all publications, the author strives to either observe the copyright of the used images, audio and video files and text, to use their own images, audio and video files and text or to resort to license-free images, audio and video files and text. Brands and trademarks mentioned in the author's online content that are protected by third parties are without limitation subject to the terms and conditions of the relevant copyright law, and the right of ownership of the registered owner. Referencing to trademarks does not imply that they are not protected by the rights of a third party. The copyright for any material published and created by the author remains solely with the author. Any reproduction or use of such images, audio and video files, and text in any other electronic or printed publication is not permitted without the author's explicit consent.

This disclaimer is to be considered as part of the online content from which this site was referenced to. If parts or individual formulations of this text should no longer completely correspond to the current legal situation, the other parts remain valid.

Code of Compliance

Key Values of Our Corporate Philosophy

ENGEL offers complete injection moulding solutions from a single source. As a leading manufacturer of injection moulding machines, we are committed to the innovative development and production of the machines as well as their automation. With innovative technologies, state-of-the-art production facilities and sustainable service and support, we enable our customers to be competitive and successful.

Just as specific quality criteria obviously apply to our machines, clearly defined values apply to our conduct towards customers, suppliers, employees and other business partners.

This Code of Compliance represents fundamental values that apply to the entire ENGEL Group and thereby form the basis for long term, ethically sound, legally compliant business dealings.

We regard this Code not only as a guideline that is binding on our conduct, but also as a key component of our corporate philosophy, and therefore a cornerstone of our continued success in the future.

Download
Code of Conduct
Integrity Helpline

To ensure that the basic principles of this Code of Conduct are sustainably observed in the long term, an Integrity Helpline has been set up. The Helpline, which can be accessed via the digital reporting portal of the Integrity Helpline, is ENGEL’s first port of call for compliance-related enquiries and reports.

ENGEL Team

Sales

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The ENGEL team will be happy to assist you with comprehensive know-how on the subject of injection moulding.