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  • Home
  • Compliance & Data Protection

Compliance and Data Protection

General Information

The protection of personal data is not only an obligation, but rather a matter of concern to us. Any processing of personal data is therefore carried out with the utmost care and in accordance with the fundamental principles of European data protection law. All companies of the ENGEL Group process personal data in compliance with all data protection regulations. In addition to information on data protection at ENGEL, we also provide extensive information about newsletters, website analysis and the integration of third-party services.

All companies of the ENGEL group can be found here.

More detailed information can be found in our information document

Assertion of Your Rights

We will gladly accept your requests to assert your rights according to the GDPR (such as information, deletion, or revocation).
Click on "Start request" to get to our contact form.

Please direct any other inquiries about data protection to dataprotection@engelglobal.com.

Privacy

Where personal designations are used in this text only in female or male form, they refer to women and men in the same way.

This website uses the Google Tag Manager. By using this service, website tags can be administrated via an online surface. The Google Tag Manager just implements the tags. This means there are no cookies used and no personal data is processed. The Google Tag Manager triggers other tags which may collect some data. Anyway, the Google Tag Manager doesn’t access this data. A deactivation on domain or cookie level will apply to all tags which have been implemented by the Google Tag Manager.

This website uses Google Analytics, which is a service for web analysis by Google Inc. (“Google“), by using the Google Tag Manager. Google Analytics uses so called „Cookies“ which are text files, stored on the device of the user, that enable the analysis of the usage of a website. Information, which is generated by the user while using the website, is usually transmitted to a server hosted by Google in the US and it is also being stored there.

The IP anonymization on this website is active. This option is regulated by the Google Tag Manager within the internal settings, it is not visible in the source code. This setup ensures that IP addresses are anonymized in accordance with applicable privacy and data protection law. Within the European Union and/or member states of the European Economic Area IP addresses of Google users are truncated before transmission. Only in exceptional cases the full IP address will be transmitted to the server of Google in the United States of America. On behalf of the operator of this website, Google uses this information to evaluate the usage of the website by users, to create reports concerning the website activities and to perform services related to the usage of the website and internet to the operator.

Your IP address, which is transmitted to Google by your browser, will not be connected with any other data which Google has collected from you. You can prevent the storage of these cookies by respective settings of your browser. We kindly inform you that in this case, some functions of the website will be limited or not available to the full extent. A user can furthermore prevent the collection and processing of data (including the IP- address), which is created by the cookies of Google. The appropriate Plugin for your browser can be downloaded here: https://tools.google.com/dlpage/gaoptout?hl=en

For the continuous improvement of this website and its analysis we have activated the Google Analytics report. This report shows the performance based on demographic features and interests. The Google Analytics Report therefore contains data regarding the analysis of the website, demographic features and interests. Google also relies on so called third party cookies (e.g. Double Click Cookies) to collect this information. You can prevent Google Analytics from acquiring your data by clicking on the following link.

Within the online offer of ENGEL, it might be the case that third-party content like YouTube videos, maps (Google), RSS- feeds or graphics from different websites are included. To offer this service, the provider (hereinafter referred to as „third party supplier“) has to receive the IP address of the user, otherwise it is not possible to send information to the browser. The IP address is therefore required to provide the content. ENGEL chose to only revert on content from providers who use the IP addresses only to provide content.

However, we have no influence on whether the third party providers store the IP address, e.g. for statistical purposes. If we are aware of such a procedure, we will inform the users accordingly and reassess the integration of the corresponding content.

We refer to the privacy guideline for products of Google for further information concerning privacy at Google.

We refer to the privacy policy of Google for any further information about all Google services.

The following technology is used on our website.

Google reCAPTCHA

To protect against misuse of our forms by bots (automated programs) and to prevent spam, we use the Google service reCAPTCHA on our website, which is operated by Google Ireland Limited. The purpose of reCAPTCHA is to check whether data is entered on our website by a human or an automated program. For this purpose, the behavior of the website visitor is analyzed by reCAPTCHA based on various characteristics. This analysis is automated and, according to the provider, is performed by processing the following data.

The "I am not a bot" checkbox (reCAPTCHA v2) prompts the user to click a checkbox that ensures the user is not a bot. This is done, for example, by selecting images that must have certain properties (e.g. "Select all images with stairs").

Within the scope of this service, data transfer to the USA cannot be ruled out.

For more information about Google reCAPTCHA, please see Google's privacy policy and further information about Google reCAPTCHA.

Google Tag Manager

Our website uses the Google Tag Manager, operated by Google Ireland Limited.

When starting the Google Tag Manager, your browser establishes a connection to Google's servers. Through this, Google obtains knowledge that our website was accessed from your IP address.

The Tag Manager is a service that allows us to manage website tags through an interface. This allows code snippets such as tracking codes to be included without interfering with the source code. In doing so, the data is only forwarded by the Tag Manager, but not collected or stored. If a deactivation has been made at domain or cookie level, this applies to all tracking tags implemented with the Tag Manager.

Within the scope of this service, data transfer to the USA cannot be ruled out.

For more information about the Tag Manager, see Google's privacy policy and the Google Tag Manager FAQs and Terms of Service.

Meta Pixel (previously known as Facebook Pixel)

The Meta Pixel service of the social network Facebook is used on our website for the optimization and economic operation of our online offer. It is operated by Meta Platforms Ireland Limited.

Meta pixels enable Facebook to determine the target group our website visitors belong to in order to display ads (so-called "Facebook ads"). We use Meta pixels to display the Facebook ads placed by us only to those Facebook users who have shown interest in our online presence or have corresponding characteristics (e.g. interest in certain topics).

In addition, by using Meta Pixel, the effectiveness of Facebook ads can be tracked for statistical and market research purposes.

Within the scope of this service, data transfer to the USA cannot be ruled out.

In the course of using Meta Pixels, cookies are used.

These cookies allow Facebook to match your user data (such as IP address, user ID) with the data of your Facebook account. The collected data is anonymous and not visible to us and can only be used in the context of advertisements. You can prevent the linking with your Facebook account by logging out before you take any action.

You can find more information and details about the Meta Pixel in the Meta help section.

For more information about Facebook's processing of personal data, please see Facebook's Data Policy.

This website uses SalesViewer® technology from SalesViewer® GmbH on the basis of the website operator’s legitimate interests (Section 6 paragraph 1 lit.f GDPR) in order to collect and save data on marketing, market research and optimization purposes.

In order to do this, a JavaScript based code, which serves to capture company-related data and website usage. The data captured using this technology are encrypted in a non-retrievable one-way function (so-called hashing). The data is immediately pseudonymized and is not used to identify website visitors personally.

The data stored by SalesViewer® will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them.

The data recording and storage can be repealed at any time with immediate effect for the future, by clicking on https://www.salesviewer.com/opt-out in order to prevent SalesViewer® from recording your data. In this case, an opt-out cookie for this website is saved on your device. If you delete the cookies in the browser, you will need to click on this link again.

Facebook privacy notice

Facebook is a product offered by Meta Platforms Ireland Limited. Facebook Ireland Limited has changed its name to Meta Platforms Ireland Limited as of 04.01.2022. The name change has already been reflected in the applicable privacy policy and, according to Meta, does not affect the transfer or use of data. For more information about Meta, please visit Meta's website.

According to the case law of the European Court of Justice, operators of a so-called fan page on Facebook are considered joint controllers and are thus obliged to operate the respective fan page in accordance with the provisions of the applicable data protection law, such as the GDPR in particular.

In this sense, it is ENGEL's concern, as the operator of such a fan page, to provide the best possible information about the relevant processing activities and data protection measures.

The joint processing under Article 26 GDPR that exists in this context has been acknowledged by Facebook Ireland Limited. Under the reference to Facebook's Page Insights Supplement, joint responsibility includes the creation of events and their aggregation into Page Insights, which are then made available to Page operators.

In this context, an "event" is, for example, the marking of a post with "Like".

Page administrators do not have access to the personal data that is processed as part of events. Events that are logged by Facebook to create Page Insights are determined exclusively by Facebook and cannot be changed or otherwise influenced by the Page administrator.

Facebook refers to separate accountability with regard to all other data processing of a page (including its content). Visit the Page Insights information for more information for data subjects.

Information on the processing of personal data by ENGEL can be found in the data protection information on the ENGEL website. You can access this via our Facebook fan page.

A fan page is a user account on Facebook that can be set up by private individuals or companies. Facebook Insights is an indispensable, free component of the fan page that enables the operator to evaluate anonymized statistical data of the users. Facebook collects and processes the corresponding, personal user data by means of cookies. Facebook decides on the type, scope and purpose of the data processing.

Cookies are placed by Facebook on the devices of the respective users regardless of the existence of a registered Facebook account. The mere opening of a fan page therefore already triggers the processing of personal data by Facebook. In principle, such cookies placed by Facebook remain active on the respective devices for two years, unless they are actively deleted. The user data collected in this way is subsequently anonymized by Facebook, aggregated and transmitted to the operator of the fan page without direct personal reference.

For more information, see Facebook's Cookie Policy.

Facebook treats the specific scope of data collection as absolutely confidential and refuses any disclosure. In the interests of transparency, however, we are keen to provide information to the greatest possible extent.

ENGEL does not receive any data from users without a registered Facebook account as part of Facebook Insights. The collection and processing of personal data is controlled exclusively by Facebook. All information in this regard can be found in Facebook's privacy policy.

As the operator of the ENGEL Facebook fan page, ENGEL has the option of filtering user statistics by age and gender. However, this data cannot be traced back to individual persons.

ENGEL also receives aggregated information about the online times (by day of the week and time of day) of users accessing the fan page; again, without any reference to individual persons. Facebook Insights makes it possible to obtain anonymized information about the origin of accessing users (fans, subscribers, reached and otherwise interacting persons). For example, a breakdown by region, country or city is possible. In addition, a statistical analysis can also be created according to "gender", "age" and "language" of the users.

To protect the privacy of Facebook users, all personal data collected is anonymized. In the course of statistical evaluations, only norm values or percentages are displayed, and Facebook does not provide statistics with fewer than 100 people. For more information, please refer to Facebook's privacy policy.

Facebook Insights makeit possible to select statistics based on anonymized demographic data according to age, gender and place of residence. Facebook assures that the demographic details collected are based exclusively on data provided by users on their Facebook profile. These statistics can be displayed on a daily basis and for specific date ranges.

Apart from the functionalities of Facebook Insights, it is possible for ENGEL as operator of the ENGEL Facebook fan page to view profiles of those persons who have liked posts of the fan page or the fan page itself via Facebook notifications. In addition, it is possible to retrieve a list of names of those persons who have liked or subscribed to the ENGEL fan page.

This list can be used to view Facebook profiles and all the data made public by the profile owner. Every Facebook user is free to customize the privacy of profile information in the settings.

An automated evaluation of the profile data is not possible. As the operator of the fan page, ENGEL has the option of removing or blocking persons from the list. A blocked person can no longer post, comment or similar on the ENGEL Facebook page.

Facebook users have the option of actively hiding a Like or no longer following a fan page. Under the Facebook settings, the privacy settings can also be edited.

Instagram privacy notice

Instagram is a product offered by Meta Platforms Ireland Limited.

Facebook Ireland Limited has changed its name to Meta Platforms Ireland Limited as of 04.01.2022. The name change has already been reflected in the applicable privacy policy and, according to Meta, does not affect the transfer or use of data. For more information about Meta, please visit Meta's website.

As the operator of an ENGEL Instagram account, it is our concern to inform you about the data protection-relevant aspects in this context. When using Meta products, information and content provided by the respective user is collected. This includes registering for an account, creating or sharing content, and exchanging messages.

ENGEL does not receive any information regarding interaction with ENGEL on Instagram from persons without a registered Instagram account. Instagram allows to view a list of registered followers. If a post is liked or commented on by a registered user or follower of the ENGEL Instagram account, this activity is visible on the Instagram account of ENGEL and is displayed in the timeline as a notification.

Users also have the option to contact ENGEL directly on Instagram (e.g., in response to a Story).

Instagram also offers completely anonymized insights and demographic evaluations of our Instagram account and its followers. It is not possible for ENGEL to draw conclusions about individual persons or accounts from these evaluations.

Posts on Instagram can be analyzed in terms of reach and interactions. Followers can be sorted by parameters such as age and gender. This in turn can be used to derive target groups. The number of accounts reached, engagements and impressions can also be measured. Followers can be sorted by top cities and countries. These are anonymized data and evaluations without personal reference.

For more information about privacy and the use of personal data by Instagram and the Meta Group, please see Instagram's privacy policy.

Privacy policy on LinkedIn

ENGEL is represented on the LinkedIn network. The provider of this network is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. We use the tool "Analytics".

With the help of the analysis tool, which is available to every user, ENGEL can analyze the success of its own campaigns within LinkedIn in particular.

ENGEL receives all data for statistical evaluation exclusively in anonymized form, so that no conclusions can be drawn about individuals.

Page views are recorded in line charts based on anonymized data. ENGEL has the option to select the time period and receives the information whether the page was accessed from a stationary or a mobile device.

Demographic data on visitors to the site is also collected. Filtering by location or field of activity (e.g. engineering) is possible. The access data is collected anonymously and evaluated statistically. Evaluations can be done by time periods or user devices.

LinkedIn allows to show statistics on the development of follower numbers. In this context, a distinction is made between so-called "organic" and "sponsored" content. Organically acquired followers and their interactions are those that are acquired without paying for the promotion of the posts. “Sponsored content" is the term used for ENGEL posts that have been advertised or paid for.

Analyses and evaluations are also possible with regards to various engagement indicators (such as clicks, impressions or likes) for individual posts. This allows ENGEL to evaluate the response to the shared posts.

ENGEL can manually access profiles of those who like, share or comment on our posts. The user can decide at his own discretion what information is publicly visible on the respective profile.

You can contact us directly using the contact form provided on ENGEL's LinkedIn page. To use the contact form, you must enter your name and contact details (e-mail address). ENGEL will contact you and use the data provided for this purpose based on your consent. You can give your consent by ticking the checkbox directly in the form. After submitting the form, the information you entered will be transmitted by LinkedIn to ENGEL. The processing of your personal data by ENGEL is carried out in accordance with our privacy policy.

All further information can be found in LinkedIn's privacy policy.

Data protection information on XING

ENGEL is represented on the social network XING, which is operated by XING SE, Dammtorstraße 30, 20354 Hamburg, Germany. XING uses cookies, pixels and similar tracking technologies to collect data from users for the purpose of providing services and evaluating user behavior, measuring and optimizing advertising, and for statistical purposes.

In the course of tracking, access data (IP address, location data, etc.) and interaction data (search queries, pages visited, etc.) are processed. The data can then be linked to the user ID for analysis purposes. XING members have the option of adjusting the tracking in the settings. For more information, please refer to the XING privacy policy.

We do not publish any news or job offers on our XING page. XING users who have indicated on their profile that they work for ENGEL can displayed in the "Employees" view.

It is possible to submit reviews on our XING page. The kununu rating portal is linked for this purpose.

ENGEL does not carry out any of the above, meaning to conduct (personal) data evaluation in connection with the activities on XING.

Detailed information about ENGEL’s page content on XING can be found here.

Below we provide the information about the use of cookies on our website.

What are cookies?

Cookies are small files that allow storing device-related information to the user's access device (PC, smartphone, etc.). They enhance the user friendliness of websites and convenience of the user (e.g. by storing login data). On the other hand, they are used to collect statistical data on the website, which is then used and analyzed it to improve the offer.

Why do we use cookies?

ENGEL makes use of data collected on its web site for the following reasons:

  • to provide you with the requested information and services in the best possible quality

  • to provide you with a personalized experience on our website

  • to communicate information and announcements regarding our website

  • to understand your requirements and interests better so that we can optimize our website and our offers

What types of cookies are used?

  • Required or technically necessary cookies
    Technically necessary cookies are used to enable the technical operation of a website and to make it functionally usable for you. The use is based on our legitimate interest to offer a technically flawless website. The use of Cookies can be deactivated completely in the browser.

  • Statistics cookies
    Statistics cookies collect information about how websites are used in order to improve their attractiveness, content and functionality. They are only used with consent and only as long as the respective cookie is not deactivated.

  • Marketing cookies
    Marketing cookies come from external advertising companies and are used to collect information about the websites visited by the user. They are only used with consent and only as long as the respective cookie is not deactivated.

Depending on the duration of storage, cookies are divided into session and persistent cookies. Session cookies store information used during your current browser session. These cookies are automatically deleted when you close the browser. In the process, no information remains on your device.

Persistent cookies store information between two visits to the website. Based on this information, you will be recognized as a returning visitor on your next visit and the website will respond accordingly. The lifetime of a persistent cookie is determined by the cookie provider.

What cookies are placed on our website?

The following required/technically necessary cookies are used on our website.

  • fe_typo_user: Session cookie

  • engelcountry: Country assignment

  • x_cookiepolicy_option_categories: Cookie consent

  • countryOverlay: Country selection

  • actionbox_*: Promotional boxes

In addition, cookies are also used due to the integration of services via Google Tag Manager.

How can cookie settings be managed, or cookies be enabled and disabled?

Users can influence the use of cookies. Most browsers have an option to restrict or completely prevent the storage of cookies. However, it should be noted that the use and particularly the user-friendliness will be limited without cookies.

You can manage many online ad cookies by various companies on the US website https://www.aboutads.info/choices/ or the EU page https://www.youronlinechoices.com/uk/your-ad-choices/.

You may change your setting as follows:

Cookie settings

With our newsletter service we inform you on your explicit request about us and our offers.

If you would like to use our newsletter service, we require a valid email address from you as well as information that allows us to verify that you are the owner of the indicated email address or that the owner consents to receiving the newsletter. Further data will not be collected. This data is processed exclusively for the newsletter registration, the newsletter management and the newsletter distribution and is not forwarded to third parties outside the ENGEL Group.

When registering for the newsletter, we log your IP address and the date of registration. This logging is purely for evidence in case a third party has misused an email address and registered it for receiving the newsletter without the knowledge of the email address owner.

Any processing of personal data in connection with the receipt of newsletters is performed only on basis of your prior consent. Understanding that you can withdraw your consent to the processing of your personal data at any time using the above contact options. You can also unsubscribe from our newsletter service at any time. The option to unsubscribe is available via a link directly in the newsletters or in your profile settings.

Legal

The author assumes no liability for the quality of the information provided, nor gives any guarantee that the information is up-to-date, correct or complete. Liability claims against the author relating to damages of any kind that were caused by use or misuse of the provided information or by the use of incorrect and incomplete information are excluded, unless there is evidence of willful intent or gross negligence on the part of the author. All offers are non-binding. The author explicitly reserves the right to change, supplement or delete online content in full or in part, or to remove the content temporarily or permanently, without prior notice.

The author accepts no liability for direct or indirect references to third-party Internet pages (links), which are beyond the author's control, unless the author is aware of the content of the linked sites and preventing access of illegal content via these links would have been technically feasible and reasonable. The author therefore explicitly declares that at the time of establishing the links, the corresponding linked pages were free from illegal content. The author has no control whatsoever over the current and future design, and contents of the linked/referenced pages. Therefore, the author hereby specifically distances himself from all contents on linked/referenced sites modified after the links in question were established. This declaration applies to all links and references set within the author's own online content as well as for entries made by third parties in visitor logs, discussion forums, and mailing lists established by the author. Liability for illegal, incorrect or incomplete content, and in particular for damages resulting from use or misuse of such information shall be borne solely by the party providing the linked site and not by the party incorporating the published material published by reference.

In all publications, the author strives to either observe the copyright of the used images, audio and video files, and text, to use their own images, audio and video files, and text or to resort to license-free images, audio and video files, and text. Brands and trademarks mentioned in the author's online content that are protected by third parties are without limitation subject to the terms and conditions of the relevant copyright law, and the right of ownership of the registered owner. Referencing to trademarks does not imply that they are not protected by the rights of a third party. The copyright for any material published and created by the author remains solely with the author. Any reproduction or use of such images, audio and video files, and text in any other electronic or printed publication is not permitted without the author's explicit consent.

This disclaimer is to be considered as part of the online content from which this site was referenced to. If parts or individual formulations of this text should no longer completely correspond to the current legal situation, the other parts remain valid.

Code of Compliance

Key Values of Our Corporate Philosophy

ENGEL offers complete injection molding solutions from a single source. As a leading manufacturer of injection molding machines, we are committed to the innovative development and production of the machines and automation. With innovative technologies, state-of-the-art production facilities and sustainable service and support, we enable our customers to be competitive and successful.

Just as specific quality criteria obviously apply to our machines, clearly defined values apply to our conduct towards customers, suppliers, employees and other business partners.

This Code of Compliance represents fundamental values that apply to the entire ENGEL Group and thereby form the basis for long term, ethically sound, legally compliant business dealings.

We regard this Code not only as a guideline that is binding on our conduct, but also as a key component of our corporate philosophy, and therefore a cornerstone of our continued success in the future.

Download
Code of Conduct
Integrity Helpline

To ensure that the basic principles of this Code of Conduct are sustainably observed in the long term, an Integrity Helpline has been set up. The Helpline, which can be accessed via the digital reporting portal of the Integrity Helpline, is ENGEL’s first port of call for compliance-related enquiries and reports.

Markus Lettau

Molding Industry Business Advisor

+1 (717) 767 2016

Write us

The ENGEL team is happy to support you with extensive knowledge in the field of injection molding.