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Telephone Hotline

Our commitment: To be there when you need us.

Technical service support, by telephone, is available for both machines and automation.  Our phone support personnel help customers answer many questions they may have concerning their ENGEL equipment, eliminating both cost and time in situations where a field service technician is not required.
When phoning for assistance, please have the machine / robot serial number available.

Contact:

 

From 7:00 a.m. to 6:00 p.m. EST

 

     Small and mid-size machines (28 thru 550 tons)
     Phone:  519 826 7298

     Large tonnage machines (600 tons+)
     Phone:  717 764 6818


From 6:00 p.m. to 8:00 p.m. EST 
     All machine sizes
     Phone:  949 975 8472

 

From 8:00 a.m. to 5:00 p.m. EST

     Automation
     Phone:  519 826 7298

After hours telephone hotline 717 293 7728

The charge for telephone hotline service is $100 USD per call

Available 8:00 p.m. to 7:00 a.m. EST and 24 hours on weekends and holidays.